Documentation provides an accessible summary of actions and discussions, the injury, and the RTW process. This helps ensure follow-up on actions and provides a record of events if someone leaves the organization. The documentation can assist as evidence for reviews, appeals, or human rights tribunals if needed.

Refer to the worker’s Functional Abilities form. If the worker has no restrictions there is no reason that they should need reduced hours. However, medical conditions do change. Contact the WSCC to make sure that there is no new medical information that affects the worker’s functional abilities. 

To satisfy the duty to accommodate, you must accommodate to the point of undue hardship. This involves looking at modifying the job methods and tools as well as looking at other available job positions that meet the worker’s skills, education, and functional abilities. Communication with the WSCC Case Manager is important as they may also be able to assist you and the worker.

The WSCC refers to the following definitions:

• Limited – loads up to 5kg (11lbs)
• Light – activities involve handling loads between 5kg-10kg (11-22lbs)
• Medium – activities involve handling loads between 10kg-20kg (22-44lbs)
• Heavy – activities involve handling loads over 20kg (greater than 44lbs)

If you have any questions regarding what physical demands the worker is capable of performing and their limitations and restrictions contact the WSCC.

Everyone’s recovery is different, and timelines differ depending upon the injuries or illnesses and individual circumstances. The WSCC use anticipated recovery guidelines for different injuries to guide rehabilitation expectations and provide prognosis and recovery based on this information. 

If you need assistance with your RTW program development and implementation, contact the Return to Work Specialist.

If you have questions or need assistance with a specific claim, contact the Case Manager or Adjudicator.

If you need help with your safety program and investigating incidents and controlling hazards, contact Prevention Services.

Northwest Territories: 1-800-661-0792

Nunavut: 1-877-404-4407

24-hour Incident Reporting Line: 1-800-661-0792

Workers’ Safety and Compensation Commission Launches New Campaign

Workers’ Safety and Compensation Commission Launches New Campaign