COVID-19 Update

All WSCC offices are open with new health and safety measures in place. Clients are encouraged to book an appointment before visiting. Please go to our COVID-19 page for important service updates, and the COVID-19 Resource page for essential tools for your workplace.

Return to Work Process

Return to Work Process

RTW Process for Workers
  • Step 1

    Get first aid and/or medical treatment

    • Get medical treatment or first aid as required; and
    • If necessary, your employer will provide transportation to a medical centre.
  • Step 2

    Report the Injury

  • Step 3

    Communicate and Collaborate

    • If unable to return to work immediately, tell your employer and keep them informed with regular communication;
    • Communicate at least every two weeks with your WSCC Case Manager to update them on your recovery; and
    • Participate in prescribed treatment and rehabilitation programs.


  • Step 4

    Identify Suitable Work

    • Work with your employer, health care provider, and the WSCC to identify suitable work and create a RTW plan; and
    • Contact WSCC as soon as you and your employer identify suitable work to discuss it with your Case Manager.
  • Step 5


    • Meet regularly with your employer to discuss progress, concerns, etc.;
    • Make any necessary adjustments to the RTW plan;
    • Continue to attend medical and rehabilitation appointments; and
    • Continue to maintain contact with your WSCC Case Manager to discuss progress.
  • Step 6


    • You recover and return to pre-injury job duties or new permanent modified duties.