If we deny your claim and you disagree with our decision, you can request a review of this decision. Learn more about the review process.
What to Expect with Your Claim
If you get injured at work, the claims process helps determine your benefits.
These benefits may include:
- compensation for lost wages while you recover from a work injury;
- medical care and other non-financial benefits;
- permanent disability awards, like a pension;
- return to work services, and
- reimbursement for prescriptions and out-of-pocket expenses.
There are four steps to the claims process:
Information Gathering
When you file your claim with the WSCC, sending in a completed Worker's Report of Injury form, a claim will be registered and WSCC claims staff will gather any other information required prior to a decision being made on your claim. This may include information from your employer and medical providers.
Claim Entitlement
The WSCC makes a decision to either accept or deny your claim.
Benefit Calculation
If the WSCC accepts your claim, we calculate your benefits.
Ongoing Communication
You work closely with a WSCC Adjudicator or Case Manager throughout your recovery.
Brochures
Claims Process Map
You can learn more about the claims process by viewing the Claims Process Map.