If there is a decision on your claim that you do not agree with, you should first talk to the person who made the decision. It is possible that information may have been missed. Some disagreements can be settled in this stage.

If you still disagree with the decision, there are two levels of appeal available to you.

If we deny your claim and you disagree with our decision, you can request a review of this decision. Learn more about the review process.

If you need help filling out the Worker's Report of Injury form, please call WSCC at:

NWT Tele-claim: 1-800-661-0792
Nunavut Tele-claim: 1-877-404-4407

24-Hour Incident Reporting Line (Toll-free): 1-800-661-0792

If you need help filling out the Employer's Report of Incident please call WSCC at:

NWT: 1-800-661-0792
Nunavut: 1-877-404-4407

WSCC’s Claims Services provides information to help workers navigate the claims process in the event of a workplace injury.

Here you will find information on injury reporting, the claims process, rights and responsibilities and options for reviewing and appealing claims decisions. You will also find claims-related forms, brochures and guides.

Contact us:

Read each form carefully to ensure you accurately complete it.
Contact us at 1-800-661-0792 if you need assistance, or for more information.

The WSCC provides a form of collective liability, which is common across the insurance industry. This means all employers share the risk as an industry subclass. This protects individual employers against major increases in their payments in the event that they experience an extraordinary increase in claims.