A worker is to fully participate in the return to work program, when they are medically fit to do so. This includes accepting suitable work when it is available.

In cases where an employer can demonstrate that they have modified or light duties available for a worker, but the worker has quit despite being medically cleared to work, their benefits will terminate because they are not accepting suitable work when it is available.

To learn more about the claims process, review the Claims Process Map.

A worker follows up with their doctor every two weeks to monitor their recovery. This is to ensure that a worker is receiving the appropriate treatment. It allows the adjudicator and/or case manager to make referrals to other health care providers in a timely manner. 

Objective evidence refers to visible, measurable findings obtained by a medical examination, tests, or diagnostic imaging. Someone other than the injured worker must be able to see or feel the evidence. Examples of objective evidence include a broken leg or an abrasion.