A worker is to fully participate in the return to work program, when they are medically fit to do so. This includes accepting suitable work when it is available.

In cases where an employer can demonstrate that they have modified or light duties available for a worker, but the worker has quit despite being medically cleared to work, their benefits will terminate because they are not accepting suitable work when it is available.

To learn more about the claims process, review the Claims Process Map.

A worker follows up with their doctor every two weeks to monitor their recovery. This is to ensure that a worker is receiving the appropriate treatment. It allows the adjudicator and/or case manager to make referrals to other health care providers in a timely manner. 

Objective evidence refers to visible, measurable findings obtained by a medical examination, tests, or diagnostic imaging. Someone other than the injured worker must be able to see or feel the evidence. Examples of objective evidence include a broken leg or an abrasion. 

A Permanent Medical Impairment (PMI) is any permanent loss or abnormality of psychological, physiological, or anatomical structure or function.

If you disagree with a WSCC decision, you may request a review. There are two levels to our appeals process – the Review Committee and the Appeals Tribunal.

The Review Committee

The Review Committee is the first level of appeal. If you disagree with a decision, you may request a review. Click here for more information on Reviews.

No, the law says employers must report workplace incidents to the WSCC, even if you do not lose time from work.

No, the WSCC pays benefits to workers who suffer workplace injuries and diseases. Legal action is not an option.

Your rate of compensation depends on your employment situation. If you are a permanent worker, the WSCC needs to know your gross earnings at the time you were hurt. If you are a seasonal or term worker, the WSCC needs to know your gross earnings for the 12 months prior to your injury.

You must produce one or more of the following documents:

1. Pay Stubs;
2. T4’s (Income Tax Statements); or
3. Employer verification of employment periods and gross earnings for the 12-month period.