Claims Processing Supervisor

Competition Number
24/18 NU
Here are a few ways you will make a difference:
  • Providing quality control for all program processes, claims costs and staff supervision for seven (7) direct reports in the Claims Processing Unit.
  • Determining eligibility/ineligibility for entitlement on all progressive, psychological, harvester and complex or controversial files. 
  • Acting as a liaison between the Committee, appellants, representatives, and other interested parties.
  • Performing supervisory and personnel functions of the Claims Processing Unit, and providing advice to the Manager, Claims Processing. 
     
What you bring to the role:
  • A Bachelor’s degree in social sciences.
  • 4 years of progressively responsible position in a social program environment, 2 years of which supervisory experience is required.
  • Experience in the monitoring of workload and quality of outputs, provision of guidance on complex cases, technical queries, training/coaching and mentoring. 
  • Practical experience in Entitlement and Adjudication and knowledge of WSCC operations.
What We Offer:
  • The opportunity to positively impact the quality of life for workers across the NWT and Nunavut.
  • A Northern Living Allowance $23,187.
  • Relocation assistance.
  • A superior benefits package and enrollment in the Public Service Pension Plan.
  • Learning and development programs and funding dedicated to your career growth.
  • Generous leave entitlements and a workplace culture that supports a healthy work-life balance.
  • A culturally diverse workforce that embraces change and welcomes your lived experience.
  • Federal and territorial tax incentives such as the NWT or Nunavut personal tax credits and the Northern Residents Tax Deductions.
Closing Date:

A satisfactory criminal records check is required for this position.

If this sounds like a good fit for you, please forward your resume quoting competition number to: careers@wscc.nt.ca

The Workers’ Safety and Compensation Commission’s (WSCC) vision is to eliminate workplace diseases and injuries. Our mission is to promote workplace health and safety while providing no fault insurance to employers and care for injured workers. Our values are respect, engagement, integrity, openness, cultural safety, excellence and stewardship in the workplace.