WSCC’s in-person services may be impacted by community Public Health Orders. When in-person services are available, clients are encouraged to book an appointment before visiting.
Regular reception hours are Monday to Friday, local time:
- Yellowknife - 8:30 AM to 4:00 PM (closed 12:00 PM to 1:00 PM);
- Iqaluit - 8:30 AM to 4:30 PM (closed 12:00 PM to 1:00 PM).
The WSCC is works with our partners and adapts our services to ensure we are continuing to meet the needs of workers, employers, and healthcare providers in the Northwest Territories and Nunavut.
- Information for Employers
- Information for Workers
- Information for Health Care Suppliers and Vendors
- COVID-19 Resources
We are asking all employers and workers to closely follow the guidance of the territorial health authority for your region and community , as well as national public health guidance. Make decisions based on the most current information related to testing, vaccinations, prevention techniques, business closures, essential services, self-isolation, social (physical) distancing, and travel.
- Government of the Northwest Territories: Health and Social Services
- Government of Nunavut: Department of Health
- Government of Canada: Public Health Agency of Canada
Information for Employers
It is the responsibility of all employers to ensure a healthy and safe workplace under Nunavut and Northwest Territories’ Safety Act(s) and Occupational Health and Safety (OHS) Regulations. That responsibility has not changed.
Under Section 88 of the OHS Regulations, employers must have an Exposure Control Plan. This will outline all necessary precautions that the employer needs to follow to minimize the risks of COVID-19 transmission and e keep workers, customers, and clients safe.
Check here for employer workplace safety guidance for reopening and resources to help with COVID-19 safety planning.
Employers’ Report of Incident - Employers should report all workplace incidents, Injuries, or dangerous occurrences online through the e-Business service, WSCC Connect. If a worker or multiple workers contract COVID-19 and it is possible that they were exposed to the virus at work, this should be reported to the WSCC. You can find more information and the answers to some commonly asked questions about when COVID-19 may be considered work related here.
Employer Payroll Assessments – Employer Assessment Payments can be submitted through WSCC Connect. For an online guide please visit our WSCC Connect Help Desk. If you require further assistance, email our Employer Services team.
Changes to Assessment Payment Due Dates (beginning in 2022). If you are paying by installments and make payments by pre-authorized credit card debits or post-dated cheques, please review your payment method to ensure it is up-to-date. Payments can be submitted through WSCC Connect.
Assessment Payment Due Dates beginning in 2022:
- March 31 (Previously April 1)
- May 31 (Previously June 1)
- July 31 (Previously August 1)
- September 30 (Previously October 1)
Assessment Payments - Automatic Payments by Credit Card. You can update your credit card information in WSCC Connect, including the set-up of automated payments. There is a legislated penalty of 2% per month on overdue balances.
How can I change my payroll estimate? - Payroll estimates can be submitted or changed online through WSCC Connect. For an online guide please visit our WSCC Connect Help Desk. If you require further assistance, email our Employer Services team.
Information for Workers
Reporting Unsafe Work - WSCC responds to all reports of unsafe work; however, we recommend submitting the report online through WSCC Connect. If a critical incident is reported, WSCC will conduct a risk assessment to determine if an Inspector is required on the ground or if alternatively, we can provide guidance from a distance.
Making a Claim related to COVID-19 - While most cases of communicable diseases are as a result of daily activities and interactions with people, if you believe that you contracted COVID-19 as a direct result of your employment, please contact 1-800-661-0792, or email our Claims Department with a completed Worker's Report of Injury. WSCC will determine whether the claim is related to work, and if so, what benefits will be provided based on that unique circumstance. You can find more information and the answers to some commonly asked questions about when COVID-19 may be work related here.
Ergonomics - Remember that your health and safety is important no matter what your workplace looks like. If you are now working from home, we encourage you to consider the ergonomics of your workspace. Check out this guide for completing a self-ergonomic assessment.
Information for Health Care Suppliers and Vendors
Electronic Payments - To avoid delays in receiving payments, WSCC encourages all vendors to take advantage of the Electronic Funds Transfer (EFT) option. EFT allows for timely direct payments, and reduces environmental impact. Contact us at (867) 920-3888 or email our Finance Department to request the Electronic Fund Transfer form. You can also download this online form.
The WSCC will provide updates as the situation develops. If you have questions or concerns, contact the WSCC in the NWT at (867) 920-3888, toll-free (800) 661-0792 or in Nunavut at (867) 979-8500, toll-free (877) 404-4407, 8:30 to 5:00 pm local time.